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KitchenAid 21 3/4" Countertop Microwave Oven with PrintShield™ Finish - 1200 Watt

Model# KMCS1016GBS

KitchenAid21 3/4" Countertop Microwave Oven With Printshield™ Finish - 1200 Watt
21 3/4" Countertop Microwave Oven with PrintShield™ Finish - 1200 Watt

Also Available In

  • Stainless steel

2.0 2 expand_more11 Reviews

KitchenAid 21 3/4" Countertop Microwave Oven with PrintShield™ Finish - 1200 Watt

Model# KMCS1016GBS

  • error Out of Stock
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13 inches
22 inches
17 inches
Microwave Capacity:
Microwave Wattage:
Wifi Enabled:
9 Quick-Touch Cycles Including Six Sensor Cycles
9 Quick-Touch Cycles Including Six Sensor Cycles

Takes the guesswork out of getting exceptional results from your microwave. The microwave will automatically adjust cooking time based on a menu of preprogrammed, menu-driven cycles.

Electronic Controls with LED Display
Electronic Controls with LED Display

Make the microwave easy to use and provide a display that shows the functions that are being programmed.

Timed Defrost
Timed Defrost

Allows intuitive operation by automatically setting the microwave oven's power level at 30% for the amount of time you select.

prop65 Standard
carton depth 20.15
carton height 14.75
carton width 24.5
gross weight 59
net weight 0
Warranty PageClick here to download
Owners ManualClick here to download
Installation InstructionsClick here to download
2.0out of 5
Average Rating


11 Reviews

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11 Reviews
Showing Page 1 of 2
Keypad & Display failed just out of warranty

1 by ShawnS

Submitted 11-29-19

clear No, I would not recommend this to a friend

I've always had Kitchenaid appliances and considered them top notch. Just bought a whole suite of Kitchenaid appliances for my kitchen remodel. Spent $9000 with them including this $600 microwave to match the collection. Now just out of warranty the microwave keypad and display are not working. Called help line and they just tell me they won't help (after speaking with two levels of managers in their care resolution department). Now I have a $600 microwave for the landfill. Do not buy this microwave!! I'm seriously disapointed that my loyalty is not worth anything to Kitchenaid. I don't think I will be buying another Kitchenaid appliance again with this kind of disregard for the customer experience. I cannot recommend purchasing any Kitchenaid appliances to my friends and family.

Overall Rating: 1

Performance: 1


Value: 1

Do not buy

1 by DannyO1

Submitted 11-16-19

clear No, I would not recommend this to a friend

I purchased this product new in January 2018 and the control panel crystals failed before the product was even 2 years old. I cannot read the time or settings. Kitchenaid is unwilling to help because the one year limited warranty expired. Replacement parts are not available, so I have to spend another $500 to replace it. Not what I expected from KitchenAid. Do not buy this product.

Overall Rating: 1

Performance: 1


Value: 1

Touchpad does not work

1 by NascarTjan

Submitted 10-31-19

clear No, I would not recommend this to a friend

Bought this microwave with all all other KA black stainless appliances for our new home. We love the black stainless color but in less than 1.5 yrs of limited use (my wife and I) the touchpad stopped working. Doesnt seem right to invest premium money for KA and have it break. All other KA appliances have been great.

Overall Rating: 1

Performance: 5


Value: 1

Depth in specs is incorrect, should be 18"

1 by Carol6347

Submitted 06-12-19

clear No, I would not recommend this to a friend

Can't accurately rate the model because KA is in the process of exchanging with no hassle due to nonfunctioning power button. Do want to alert KA and buyers that the actual depth is 18" due to bulge at the back which my prior model did not have. Also, the plug is a straight in plug vs a side plug which can make a difference in your measurements. Formerly owned KCMS1555RSS2, and the door is much stiffer on the new model. I've had a few "door" messages as well when the door was fully closed. This unit seems to require longer time settings and the colon between the hour and minutes flashes continuously, which is unusual. I've only had the unit a short time and use has been limited due to the power button failure so I can't really be sure, whether I just haven't adjusted to the "feel" of the new unit, have a unit with more than one problem or if I just don't like the new model as much as my old one. Primary concern is alerting all to the depth being inaccurate which resulted in having to have an electrician move the outlet in the built in cabinet for a better fit. Prior post on the other 213/4 " model was in error. Hopefully, KA will take it down.

Overall Rating: 1

Performance: 2


Value: 3

Good features

4 by Reddog2

Submitted 05-23-19

done Yes, I would recommend this to a friend

Good quality And functionality. All the built-in ovens were to deep for my cabinet opening. I used this counter top with a trim kit and it fit well.

Overall Rating: 4

Performance: 4


Value: 4

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What does Allstate cover?

Your appliance is covered for accidental damage plus mechanical and electrical failures during normal use. Intentional damage, loss, and theft are not covered.

  • Accidental Damage
  • Component Failures
  • Power Surge
  • Leaks
  • Mechanical & Electrical Failures
  • Button Failure
  • Screen Failure
  • Broken Ice Maker
  • Food Spoilage

    You’re covered for up to $300 of spoiled food caused by mechanical failure of your protected appliance.
  • Missed Laundry

    If we can’t repair your washer or dryer within 14 days of our initial on-site service visit, we’ll reimburse you for laundry services up to $50.

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