Our Services

We support your purchase with 48-Hour Delivery & Installation, Extended Warranty Protection, and an online delivery tracking tool for Southern California orders. We also offer a Price Match Guarantee at the time of purchase. If you’re still shopping, you can browse refrigerators, laundry appliances, cooking appliances, and dishwashers online, or contact a showroom near you to talk through delivery, installation, and warranty options.

Our 48-Hour Delivery & Installation service lets you schedule in-home delivery and installation of your new appliances, including basic connections and removal of old products. Once you receive a confirmation call to schedule your delivery, you can follow your appointment with our online tracking tool. If you have questions about your order, call us at 805-791-7251, email delivery@wdcappliances.com, or reach any WDC showroom directly.

After you receive a confirmation call to schedule your delivery, you can track your delivery appointment using the Track Your Order tool on our Services page. The tool is only for deliveries scheduled in Southern California. If your delivery information is incorrect, you need to reschedule your delivery, or you have any questions, call us at 805-791-7251 or email delivery@wdcappliances.com and our team will help.

Our online delivery tracking tool is only for deliveries scheduled in Southern California, so it isn’t available for orders delivered elsewhere. If you have a delivery outside that area or any question about your order, call us at 805-791-7251 or email delivery@wdcappliances.com, and our team will be glad to help. You can also find the phone number for every WDC showroom on our contact page.

Yes, we offer Extended Warranty Protection on your appliance purchase so you can protect what’s yours. Our extended service plans provide protection you can trust and a solution you can depend on after the manufacturer’s warranty runs out. Ask our team about extended service plans when you shop for new refrigerators, washers and dryers, cooking appliances, or dishwashers, or contact your nearest showroom with any questions.

If you find a lower price on an identical available product at a local retail competitor’s store, we will match it. Bring in proof of the competitor’s price on a store letterhead invoice, and make sure that price is still in effect. WDC will match the price at the time of purchase. Our team can walk you through the details at any showroom, and you can browse current promotions and rebates before you buy.

Most of our products include a one-year parts and labor warranty, so check your product literature or speak with one of our product experts for details. If you believe your product is defective, notify our Customer Care Department immediately, and keep in mind that most manufacturers require one service call to diagnose the problem. Our return and store policies explain how defective products are handled, and our Customer Care team is ready to help.

Inspect your product when it’s delivered. If it’s damaged, you have the right to refuse the delivery, and we will contact you to schedule another one. Products damaged during shipping are eligible for exchange at no charge to you. Freight delivery policies vary, so call us for details on freight orders. You can read the full details on our return and store policies page, or contact a showroom and we’ll help you through the next steps.

No, any product that has been installed or attempted to be installed cannot be returned, and delivered products in use are not returnable. Returned products must also be free of cosmetic damage, or they may not be eligible for return and may incur a 25% restocking fee. Special order merchandise is not cancelable or returnable, even if it hasn’t been delivered yet. Our return and store policies page covers every detail, and our team can answer questions before you buy.

For delivery questions, call us at 805-791-7251 or email delivery@wdcappliances.com. You can also connect with our Internet Sales team by chat, by phone at 888-487-2298, or by email at InternetSales@wdcappliances.com, Monday through Sunday from 9:00 AM to 6:00 PM. Prefer to talk in person? Our showrooms in Agoura Hills, La Quinta, Lomita, Moorpark, Oxnard, and Santa Barbara are listed on our contact page.